Doctor with Computer

ONLINE PHYSIOTHERAPY

 

PRIVATE HEALTH INSURANCE REBATES AND MEDICARE REBATES ARE NOW AVAILABLE FOR TELEHEALTH CONSULTS. PLEASE SEE BELOW IN THE FAQ SECTION FOR MORE INFORMATION!

WHAT IS ONLINE PHYSIOTHERAPY AND HOW CAN IT HELP ME?

Staying ahead of the curve

There is now a large growing body of evidence to show that active/exercise rehabilitation is the most effective tool to ensure you become pain free long term "Motion is Lotion".

Although it is nice to get hands on treatment, we know that we can only achieve short term change. We can only achieve long term change when the brain improves how it uses muscles to move via exercise.

There are also studies showing that the ability for a physiotherapist to diagnose a problem online is no different when compared to a face to face consultation. 

As a result of this, we feel that it is important that we also offer Online Physiotherapy and allow you to make the choice on the type on consult you have considering the current environment. 

WHO CAN THIS SERVICE HELP?

Anyone experiencing the following:

  • Headaches and neck pain

  • Shoulder pain

  • Upper back/postural pain

  • Low back pain

  • Hip pain

  • Knee pain

  • Ankle pain

  • Chronic pain

  • Joint sprains/muscle strains

  • A Second opinion

HOW DOES IT WORK?

The process and outcome

Once you have made an online physiotherapy appointment, we will send you a health questionnaire to fill out to help get the information we need and understand a little more about you. 

We will send you a confirmation booking email which will have the secure video link to access. 

The video link can be used on your computer, laptop, tablet and mobile device. 

We encourage our clients to set up their room to allow as much space as possible and to wear comfortable clothing to enable freedom of movement.

By the end of the consult you should have: 

- Set goals,

- A diagnosis of your problem,

- What the root cause of the problem is,

- An individualised treatment and exercise plan to help you return to normal and achieve your goals. 

          

WHAT YOU NEED TO KNOW

Frequently Asked Questions:

Can I claim private health insurance rebates for online Telehealth physio consults?

Great News!! Many private health insurers now offer rebates for Telehealth services, you can claim your rebate after the consult via your provider. 

Which private health insurers offer rebates for for online Telehealth physio consults?

Medibank, BUPA, GMHBA, NIB, Aust Unity, HBF, St Lukes, Teachers Health, AHM, Police, Health Partners, Defence Health, CUA, CBHS, Mildura Health, Phoenix. This list is evolving quickly and we will do our best to keep it updated, but if you don't see you insurance company listed, then please contact them to ask if they cover Telehealth consults. 

What does a session cost?

An online physiotherapy consult with Movement Lab Physiotherapy is $95 for a 45 minute initial and $85 for a 30 minute follow up appointment. 

How much will my Private Health insurance cover?

This is determined by the level of cover you have with your Private Health Insurance company. If you want to know exactly how much they will cover for your Telehealth consult, please contact your provider to ask. 

Can I get a Medicare Rebate for an Online Telehealth Consult?

Yes! Medicare have now included online Telehealth consults. If you have been put on a Chronic Disease Management Plan (formerly known as Enhanced Primary Care plan) then you can use those sessions via Telehealth. For a limited time, Movement Lab Physiotherapy will Bulk Bill those session up until the 1st of July, 2020 meaning no out of pocket expense to you. You will need a current CDM plan from your GP to access this. 

How do we communicate online?

Consultations are performed via our practice management software. We send you a link once you have booked your appointment in your conformation email for you to access the secure video portal on your computer,  tablet of mobile device.

How do I pay for my online physiotherapy consultation?

Payment for your online Telehealth appointment is simple. You will be prompted to pay by the booking system at the time of booking your appointment. 

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